software & IT services

Empower your business operations with tailored software solutions and expert MacOS support.

MEET OUR TEAM
Simplifying software management for maximum efficiency and productivity.

Our software and IT services focus on automating repetitive tasks, streamlining operations, and reducing errors by deploying software solutions that maximize MacOS systems and applications. Whether it’s protecting customer data, managing transactions or operationalizing remote work, we provide expert guidance to help your team work smarter. From software evaluation, to implementation and training we can provide solutions so that you can expand your business with confidence.

Services Include:

Software evaluation and selection

software Implementation and integration

Workflow automation

Training and optimization

Ongoing troubleshooting and support

Features

Software Evaluation and Selection

  • Assess your business needs and goals to integrate effective MacOS-compatible software.
  • Evaluate and compare software solutions and IT tools streamline business operations.
  • Ensure software compatibility and seamless integration into your existing tech stack.

Software Implementation and Integration

  • Provide end-to-end assistance with software setup and installation.
  • Integrate applications into your workflows to improve collaboration and efficiency.
  • Set up native app integrations for web-based software tools to streamline processes.

Workflow Automation

  • Automate repetitive tasks to save time and reduce errors.
  • Use tools to connect your MacOS applications and create seamless workflows.
  • Customize automation solutions to fit your unique business processes.

Training and Optimization

  • Offer tailored training sessions to help your team use MacOS software effectively.
  • Optimize software configurations to ensure maximum productivity.
  • Provide ongoing support to troubleshoot issues and address user concerns.

Ongoing Troubleshooting and Support

  • Provide regular software updates and maintenance to keep systems running smoothly.
  • Troubleshoot MacOS software issues and resolve them quickly.
  • Ensure your team remains productive with reliable support for all software-related concerns.

Data Analysis and Actionable Insights
Software and IT solutions can give small businesses the data they need to make smart, strategic decisions. Here’s the kind of information they can provide:

  • Track sales and customer insights and trends, customer preferences, and purchasing habits to understand what’s working and where there’s room to grow.
  • Monitor inventory stock levels, supply chain performance, and workflow productivity to increase operational efficiency. 
  • Analyze cash flow, expenses, and profitability to make informed budgeting and investment decisions.
  • Measure marketing impact e.g., website traffic, social media engagement, and ad performance to see which marketing efforts bring in the most customers.

Software & IT Services Team

Your Software Experts for MacOS Systems

Our team specializes in software solutions for MacOS systems, offering personalized support to ensure your business operates efficiently. Whether it’s selecting the right tools, implementing automation, or training your team, we provide expertise to meet your unique needs.

Chidozie Bright

Software Engineer

Kayla Zehner

Contract Manager, Project Manager, & Senior Business Consultant

Omar Alshaher

Software Engineer & Data Architect

Software

The Tools We Recommend and Use

We work with a variety of powerful MacOS-compatible tools to enhance your business operations.

Elfsight

A no-code platform offering customizable widgets to enhance websites with features like reviews, forms, social feeds, and more—boosting engagement and functionality effortlessly.

Make

Make is a no-code automation platform that allows users to connect apps and automate workflows. With its visual editor, users can design complex integrations and automate repetitive tasks across various tools and services.

Relume

Relume is a design platform that provides pre-built Webflow components and design systems, helping teams build websites faster and more efficiently.

Webflow

Webflow is a no-code platform for designing, building, and hosting responsive websites. It combines design tools, CMS, and e-commerce functionality.

Zapier

Zapier is an automation platform that connects apps and services, enabling users to create workflows (Zaps) to automate repetitive tasks without coding.

Case Studies

Success Stories in Software Management

Our Software & I.T. Services have helped businesses optimize their MacOS systems, streamline workflows, and improve team productivity. Stay tuned for case studies showcasing how we’ve supported businesses like yours.

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Faqs

Frequently Asked Questions

What training and support are available for using new software?

Launch provides comprehensive training, setup, and ongoing support to ensure your team can effectively use new software. Here’s what is available:

  1. Software Implementation and Integration:
    Launch offers end-to-end assistance with software setup and installation. This includes integrating applications into your existing workflows to improve collaboration and efficiency. They also specialize in setting up native app integrations for web-based tools to streamline processes.
  2. Tailored Training Sessions:
    Launch provides customized training sessions to help your team effectively use new software. These sessions are designed to optimize the software’s configurations and ensure maximum productivity for your business.
  3. Workflow Automation:
    To enhance efficiency, Launch helps automate repetitive tasks using tools like Zapier. These automation solutions are tailored to fit your unique business processes, creating seamless workflows across your applications.
  4. Ongoing Troubleshooting and Support:
    Launch offers ongoing support to address user concerns and troubleshoot software issues. They also provide regular software updates and maintenance to ensure your systems run smoothly.
  5. Scheduled Trainings with Project Managers:
    You can schedule specific training sessions, such as the "Launch Technology Systems (Training)" session, through Launch's Calendly links. Project Managers like Jason Smith, Kayla Zehner, and others are available to assist and provide guidance as needed.

For additional support or to schedule a session, you can contact your assigned Project Manager or use the training resources available through Launch. This comprehensive approach ensures your team can fully utilize the software to meet your business goals.

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How can I evaluate and choose the right software for my business?

To evaluate and choose the right software for your business, consider the following key criteria:

  1. Assess Your Business Needs
    Start by identifying the specific needs and goals of your business. Determine what problems you are trying to solve or what processes you aim to improve. This will help you focus on software solutions that align with your goals and business operations.
  2. Compatibility and Integration
    Ensure the software you select is compatible with your existing systems and technology stack. Seamless integration into your workflows is crucial to avoid disruptions and maximize efficiency. Look for tools that support native app integrations and can work well with your current applications .
  3. Compare Features and Functionality
    Research and compare software tools based on their features. Look for solutions that offer the functionality you need, such as workflow automation, time tracking, invoicing, or CRM capabilities. Prioritize tools that can streamline repetitive tasks and improve productivity.
  4. Ease of Use and Training
    Choose software that is user-friendly and intuitive for your team. Consider whether the provider offers tailored training sessions to help your team effectively adopt and use the software, as well as ongoing support to troubleshoot issues.
  5. Scalability
    Select a software solution that can scale with your business as it grows. This is especially important if you plan to expand your operations or add new functionalities in the future.
  6. Cost and Budget
    Evaluate the cost of the software, including any licensing fees, subscription plans, or additional costs for training and support. Compare pricing options to ensure the software fits within your budget while delivering value for your investment.
  7. Security and Data Privacy
    Ensure the software adheres to high standards of security and data privacy. This is particularly important if your business handles sensitive customer or financial data.
  8. Vendor Support and Updates
    Choose a vendor that offers reliable customer support and regular software updates to keep the system running smoothly and up-to-date with the latest features and security protocols.

Steps to Take:

  • Research: Use reviews, case studies, or trials to understand how the software performs in real-world scenarios.
  • Request Demos: Many vendors offer product demonstrations or free trials to help you evaluate functionality and fit.
  • Consult Experts: If needed, seek guidance from software evaluation specialists who can recommend the best solutions for your business.  Launch has many software experts on our team who can support this process.

By following these steps and considering these criteria, you can make an informed decision and select the software that best supports your business goals.

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What software can help with creating business plans?

LivePlan is an excellent software for creating business plans. It offers over 500 sample plans that you can use as a reference or import content from, making it a powerful tool for developing detailed and actionable business strategies. Additionally, LivePlan supports financial planning to help strengthen your business forecasts and improve your planning process. It’s highly recommended for businesses aiming to create comprehensive and professional plans with ease.

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Resources

Guides and Tools for Software Excellence

Explore our library of resources, including guides on software selection, automation tips, and MacOS optimization strategies, to help your team succeed.