operation services

Optimize your business operations for long-term growth by implementing efficient systems to save time, reduce costs, and stay focused on scaling your business.

MEET OUR TEAM
Streamlined operations for maximum efficiency and productivity.

Our operations services are designed to help businesses create effective systems, improve workflow, and enhance productivity. From process improvement to staff training, we provide the tools and guidance to optimize your day-to-day operations.

Services Include:

Workflow evaluation and process improvement

Standard operating procedures and documentation

Software evaluation and implementation

Staff training and operational support

Business Continuity Planning

Features

Software Evaluation and Selection

  • Assess your business needs and goals to integrate effective MacOS-compatible software.
  • Evaluate and compare software solutions and IT tools streamline business operations.
  • Ensure software compatibility and seamless integration into your existing tech stack.

Software Implementation and Integration

  • Provide end-to-end assistance with software setup and installation.
  • Integrate applications into your workflows to improve collaboration and efficiency.
  • Set up native app integrations for web-based software tools to streamline processes.

Workflow Automation

  • Automate repetitive tasks to save time and reduce errors.
  • Use tools to connect your MacOS applications and create seamless workflows.
  • Customize automation solutions to fit your unique business processes.

Training and Optimization

  • Offer tailored training sessions to help your team use MacOS software effectively.
  • Optimize software configurations to ensure maximum productivity.
  • Provide ongoing support to troubleshoot issues and address user concerns.

Ongoing Troubleshooting and Support

  • Provide regular software updates and maintenance to keep systems running smoothly.
  • Troubleshoot MacOS software issues and resolve them quickly.
  • Ensure your team remains productive with reliable support for all software-related concerns.

Data Analysis and Actionable Insights

  • Track sales and customer insights and trends, customer preferences, and purchasing habits to understand what’s working and where there’s room to grow.
  • Monitor inventory stock levels, supply chain performance, and workflow productivity to increase operational efficiency.
  • Analyze cash flow, expenses, and profitability to make informed budgeting and investment decisions.
  • Measure marketing impact e.g., website traffic, social media engagement, and ad performance to see which marketing efforts bring in the most customers.

Operation Services Team

Operational Specialists Committed to Your Success

Our team specializes in improving business operations and empowering teams with the right tools and processes. With years of experience across various industries, we provide personalized support to help your business achieve its operational goals.

C. Marie Taylor

Leadership Development

Kristina Katayama

Equity Consultant

Laurel Martin

Process Improvement Specialist

Monica Colgan

Launch CEO & Principal Consultant

Software

Technology to Enhance Your Operations

We leverage powerful tools and software to optimize your business operations:

Beambox

The easiest way to provide guest WiFi that grows loyalty. Connect, capture, and keep more customers with an all-in-one WiFi marketing platform.

Case Studies

Proven Success in Operational Efficiency

Our Operations Services have helped businesses reduce inefficiencies, improve workflows, and boost productivity. Stay tuned for detailed case studies showcasing how we’ve supported businesses like yours.

FREQUENTLY ASKED QUESTIONS

What permitting do I need to open a food truck?

When starting a food truck business, it's important to note that while there are many steps involved in launching your venture, this section will focus specifically on the licensing and permitting needs, as well as the importance of food safety management. Ensuring you have the correct permits and certifications is crucial for operating legally and successfully.

Licensing and Permitting Needs for a Food Truck

  1. Health Permit:
    • You will need a health permit to ensure that your food truck complies with local health and safety regulations. This typically involves passing an inspection by your local health department.
  2. Business License:
    • A business license is required to operate your food truck legally within your city or county. This license registers your business with local authorities and is essential for tax purposes.
  3. Food Handler’s Permit:
    • Depending on your state, you and your employees may need to obtain food handler’s permits. This certification demonstrates that you have been trained in safe food handling practices.
  4. Fire Permit:
    • If your food truck uses cooking equipment that involves open flames or heat sources, you may need a fire permit. This ensures compliance with fire safety regulations.
  5. Vehicle License and Registration:
    • Your food truck must be registered and licensed as a commercial vehicle. This includes obtaining the necessary tags and insurance.
  6. Commissary Kitchen Agreement:
    • Some jurisdictions require food trucks to operate from a licensed commissary kitchen for food preparation and storage. You may need to secure an agreement with a local commissary.
  7. Local Permits:
    • Depending on your location, you may need additional permits specific to your city or county, such as street vending permits or special event permits if you plan to operate at festivals or markets.
  8. Zoning Permits:
    • Check local zoning laws to ensure that you are allowed to operate a food truck in your desired locations. Some areas may have restrictions on where food trucks can park and serve customers.
  9. Certified Food Protection Manager (CFPM):
    • It is highly recommended that you or someone on your staff becomes a Certified Food Protection Manager. This certification demonstrates knowledge of food safety practices and is often required by local health regulations. Many jurisdictions require at least one CFPM to be present in food establishments during hours of operation. If you do not wish to pursue certification yourself, you can contract with a certified food protection manager to ensure compliance with safety standards.

It is essential to conduct thorough research on the specific requirements in your area, as they can vary significantly by location. Consulting with local health departments and business licensing offices can help ensure you obtain all necessary permits and certifications before launching your food truck.

Conclusion

While this section has focused on the licensing and permitting needs for starting a food truck, as well as the importance of food safety management, remember that there are many other aspects to consider when launching your business, including market research, business planning, and marketing strategies.

Learn More:

  1. Food business permits - King County, Washington
  2. Permanent food service business permit - King County, Washington
  3. Mobile food service business permit - King County, Washington

Operations

What certifications do food business operators need?

Food business operators are required to obtain specific certifications to ensure food safety and compliance with regulations. The key certifications include:

1. Certified Food Protection Manager (CFPM)

By March 1, 2023, all food establishments must have at least one Certified Food Protection Manager (CFPM) on staff. This certification must be obtained through an accredited program recognized by the Conference for Food Protection. The CFPM is responsible for implementing food protection measures, training staff, and ensuring compliance with food safety standards. The certificate must be available upon request, and if the CFPM leaves the establishment, a replacement must be certified within 60 days.

  • Exemptions: Certain food establishments deemed by regulatory authorities to pose a minimal risk of foodborne illness may not require a CFPM.

2. Certified Booth Operator Permit (Temporary Vendors)

For temporary food vendors, such as those operating at farmers markets or temporary events, a Certified Booth Operator Permit is required. This certification ensures that operators understand safe food handling practices specific to temporary setups.

3. Food Handler Permits

All food handlers, regardless of their position, are required to obtain a food handler permit. This certification can be completed online and is designed to educate food workers on safe food handling practices to prevent foodborne illnesses.

Additional Permits and Approvals

Aside from certifications, food business operators must secure various permits and licenses before opening:

  • King County Department of Public Health Permits: For retail food sales and operation compliance.
  • Washington State Department of Agriculture (WSDA) Approval: Required for businesses planning to wholesale products, ensuring compliance with proper licensing regulations.

How Launch Can Help

Navigating the certification and permitting process can be complex, but Launch offers guidance to help food business operators secure the necessary certifications. Services include:

  • Eligibility Assessment: Evaluating which certifications and permits are required for your specific business type.
  • Application Support: Assisting with documentation preparation and submission for certifications like CFPM or food handler permits.
  • Compliance Assistance: Ensuring your business adheres to local and state food safety regulations to maintain certification status.

These certifications and permits are essential for operating a food business and ensuring public health and safety. For more information on additional permits or regulatory requirements, consult the permitting section of your local health department or regulatory authority.

Operations
Licenses & Permits

How can I use Launch to run my business better?

Launch can help you run your business better by offering a range of services designed to optimize operations, improve processes, and provide unmatched flexibility through our innovative solutions.

Process Improvement Consulting
Our expert consultants specialize in analyzing your existing workflows, identifying inefficiencies, and implementing scalable solutions to streamline operations. This ensures your business can grow sustainably without compromising quality, customer service, or profit margins. Whether you're tackling bottlenecks or looking to enhance productivity, Launch provides tailored solutions to meet your unique needs.

The Flex Plan
Our Flex Plan is a revolutionary approach to service delivery that provides unparalleled flexibility and adaptability for your business. By purchasing a monthly bucket of hour credits, you can allocate these credits across our comprehensive range of services as your needs evolve. For example, you might focus on marketing and HR support one month and shift to process improvement and software training the next. This model is cost-effective, ensures a cohesive strategy across all operational areas, and eliminates the need for multiple specialized consultants, saving both time and resources.

What Sets Launch Apart
Launch is more than just a service provider—we are your true partner in success. With a diverse team of over 50 consultants bringing hundreds of years of collective experience, we deliver high-touch, personalized services tailored to your business needs. Our expertise ranges from financial management and marketing to creative projects like branding and website development. We’re committed to creating tech-enabled learning organizations that are inclusive, equitable, and sustainable, with a strong focus on serving BIPOC and woman-owned enterprises.

By leveraging Launch’s expertise and innovative offerings like the Flex Plan, you can overcome challenges, optimize processes, and scale your business effectively while staying adaptable in a dynamic market.

Operations
Services
Plans

Resources

Tools and Guides for Operational Excellence

Explore our curated resources, including templates for SOPs, process improvement guides, and tips for adopting new software, to help your business thrive.