operation services

Optimize your business operations for long-term growth by implementing efficient systems to save time, reduce costs, and stay focused on scaling your business.

MEET OUR TEAM
Streamlined operations for maximum efficiency and productivity.

Our operations services are designed to help businesses create effective systems, improve workflow, and enhance productivity. From process improvement to staff training, we provide the tools and guidance to optimize your day-to-day operations.

Capabilities

/ Creating Comprehensive Documentation

We develop detailed documentation for all business operations, ensuring clarity and consistency across your team. This includes creating operational manuals and customizable tools to simplify your business processes.

/ Standard Operating Procedures (SOPs)

Our team creates clear, actionable Standard Operating Procedures (SOPs) tailored to your business needs. These SOPs foster consistency, efficiency, and compliance across all departments, ensuring smooth day-to-day operations.

/ Software Evaluation, Implementation, and Training

We assess your current software setup to identify gaps and recommend the best tools for your business. Our services include implementing these solutions and training your staff to ensure seamless adoption and maximum value from your technology investments.

/ Software Integration and Automation

Our experts integrate your existing software systems and implement automation tools to improve efficiency and reduce manual tasks. These solutions are designed to streamline workflows, eliminate bottlenecks, and enable smarter operations.

/ Process Improvement

We analyze your current processes to identify inefficiencies and areas for improvement. By implementing best practices and automation tools, we enhance productivity and optimize your operations for growth.

/ Workflow Evaluation

We evaluate your business workflows to pinpoint inefficiencies and bottlenecks. Our recommendations help streamline operations, improve collaboration, and enhance overall productivity.

/ Build Customer Databases

We assist in creating and managing robust customer databases to help you organize and track customer information effectively. This ensures better customer relationship management and supports your business growth.

/ Staff Training

We provide tailored training programs to empower your team with the skills needed for operational excellence. From software training to workflow optimization, we ensure your staff is equipped to perform at their best.

/ Operations Administrative Support

Our operations administrative support services ensure smooth day-to-day management of your business. From assisting with scheduling and documentation to managing operational tasks, we provide the support needed to keep your operations running seamlessly.

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Operation Services Team

Operational Specialists Committed to Your Success

Our team specializes in improving business operations and empowering teams with the right tools and processes. With years of experience across various industries, we provide personalized support to help your business achieve its operational goals.

C. Marie Taylor

Leadership Development

Kristina Katayama

Equity Consultant

Laurel Martin

Process Improvement Specialist

Monica Colgan

Launch CEO & Principal Consultant

Software

Technology to Enhance Your Operations

We leverage powerful tools and software to optimize your business operations:

Beambox

The easiest way to provide guest WiFi that grows loyalty. Connect, capture, and keep more customers with an all-in-one WiFi marketing platform.

Case Studies

Proven Success in Operational Efficiency

Our Operations Services have helped businesses reduce inefficiencies, improve workflows, and boost productivity. Stay tuned for detailed case studies showcasing how we’ve supported businesses like yours.

FREQUENTLY ASKED QUESTIONS

What permitting do I need to open a food truck?

When starting a food truck business, it's important to note that while there are many steps involved in launching your venture, this section will focus specifically on the licensing and permitting needs, as well as the importance of food safety management. Ensuring you have the correct permits and certifications is crucial for operating legally and successfully.

Licensing and Permitting Needs for a Food Truck

  1. Health Permit:
    • You will need a health permit to ensure that your food truck complies with local health and safety regulations. This typically involves passing an inspection by your local health department.
  2. Business License:
    • A business license is required to operate your food truck legally within your city or county. This license registers your business with local authorities and is essential for tax purposes.
  3. Food Handler’s Permit:
    • Depending on your state, you and your employees may need to obtain food handler’s permits. This certification demonstrates that you have been trained in safe food handling practices.
  4. Fire Permit:
    • If your food truck uses cooking equipment that involves open flames or heat sources, you may need a fire permit. This ensures compliance with fire safety regulations.
  5. Vehicle License and Registration:
    • Your food truck must be registered and licensed as a commercial vehicle. This includes obtaining the necessary tags and insurance.
  6. Commissary Kitchen Agreement:
    • Some jurisdictions require food trucks to operate from a licensed commissary kitchen for food preparation and storage. You may need to secure an agreement with a local commissary.
  7. Local Permits:
    • Depending on your location, you may need additional permits specific to your city or county, such as street vending permits or special event permits if you plan to operate at festivals or markets.
  8. Zoning Permits:
    • Check local zoning laws to ensure that you are allowed to operate a food truck in your desired locations. Some areas may have restrictions on where food trucks can park and serve customers.
  9. Certified Food Protection Manager (CFPM):
    • It is highly recommended that you or someone on your staff becomes a Certified Food Protection Manager. This certification demonstrates knowledge of food safety practices and is often required by local health regulations. Many jurisdictions require at least one CFPM to be present in food establishments during hours of operation. If you do not wish to pursue certification yourself, you can contract with a certified food protection manager to ensure compliance with safety standards.

It is essential to conduct thorough research on the specific requirements in your area, as they can vary significantly by location. Consulting with local health departments and business licensing offices can help ensure you obtain all necessary permits and certifications before launching your food truck.

Conclusion

While this section has focused on the licensing and permitting needs for starting a food truck, as well as the importance of food safety management, remember that there are many other aspects to consider when launching your business, including market research, business planning, and marketing strategies.

Learn More:

  1. Food business permits - King County, Washington
  2. Permanent food service business permit - King County, Washington
  3. Mobile food service business permit - King County, Washington

Operations

What certifications do food business operators need?

Food business operators are required to obtain specific certifications to ensure food safety and compliance with regulations. The key certifications include:

1. Certified Food Protection Manager (CFPM)

By March 1, 2023, all food establishments must have at least one Certified Food Protection Manager (CFPM) on staff. This certification must be obtained through an accredited program recognized by the Conference for Food Protection. The CFPM is responsible for implementing food protection measures, training staff, and ensuring compliance with food safety standards. The certificate must be available upon request, and if the CFPM leaves the establishment, a replacement must be certified within 60 days.

  • Exemptions: Certain food establishments deemed by regulatory authorities to pose a minimal risk of foodborne illness may not require a CFPM.

2. Certified Booth Operator Permit (Temporary Vendors)

For temporary food vendors, such as those operating at farmers markets or temporary events, a Certified Booth Operator Permit is required. This certification ensures that operators understand safe food handling practices specific to temporary setups.

3. Food Handler Permits

All food handlers, regardless of their position, are required to obtain a food handler permit. This certification can be completed online and is designed to educate food workers on safe food handling practices to prevent foodborne illnesses.

Additional Permits and Approvals

Aside from certifications, food business operators must secure various permits and licenses before opening:

  • King County Department of Public Health Permits: For retail food sales and operation compliance.
  • Washington State Department of Agriculture (WSDA) Approval: Required for businesses planning to wholesale products, ensuring compliance with proper licensing regulations.

How Launch Can Help

Navigating the certification and permitting process can be complex, but Launch offers guidance to help food business operators secure the necessary certifications. Services include:

  • Eligibility Assessment: Evaluating which certifications and permits are required for your specific business type.
  • Application Support: Assisting with documentation preparation and submission for certifications like CFPM or food handler permits.
  • Compliance Assistance: Ensuring your business adheres to local and state food safety regulations to maintain certification status.

These certifications and permits are essential for operating a food business and ensuring public health and safety. For more information on additional permits or regulatory requirements, consult the permitting section of your local health department or regulatory authority.

Operations
Licenses & Permits

How can I use Launch to run my business better?

Launch can help you run your business better by offering a range of services designed to optimize operations, improve processes, and provide unmatched flexibility through our innovative solutions.

Process Improvement Consulting
Our expert consultants specialize in analyzing your existing workflows, identifying inefficiencies, and implementing scalable solutions to streamline operations. This ensures your business can grow sustainably without compromising quality, customer service, or profit margins. Whether you're tackling bottlenecks or looking to enhance productivity, Launch provides tailored solutions to meet your unique needs.

The Flex Plan
Our Flex Plan is a revolutionary approach to service delivery that provides unparalleled flexibility and adaptability for your business. By purchasing a monthly bucket of hour credits, you can allocate these credits across our comprehensive range of services as your needs evolve. For example, you might focus on marketing and HR support one month and shift to process improvement and software training the next. This model is cost-effective, ensures a cohesive strategy across all operational areas, and eliminates the need for multiple specialized consultants, saving both time and resources.

What Sets Launch Apart
Launch is more than just a service provider—we are your true partner in success. With a diverse team of over 50 consultants bringing hundreds of years of collective experience, we deliver high-touch, personalized services tailored to your business needs. Our expertise ranges from financial management and marketing to creative projects like branding and website development. We’re committed to creating tech-enabled learning organizations that are inclusive, equitable, and sustainable, with a strong focus on serving BIPOC and woman-owned enterprises.

By leveraging Launch’s expertise and innovative offerings like the Flex Plan, you can overcome challenges, optimize processes, and scale your business effectively while staying adaptable in a dynamic market.

Operations
Services
Plans

Resources

Tools and Guides for Operational Excellence

Explore our curated resources, including templates for SOPs, process improvement guides, and tips for adopting new software, to help your business thrive.